Pardeep Kumar has spent 16 years inside Digicel Group, the telecom and entertainment provider serving 25+ island nations across the Caribbean, Central America, and beyond. Today he leads transformation for the BSS domain and runs Digicel's Center of Excellence for IT applications.

In this episode of #31CDataTalk, Pardeep breaks down what "transformation" really means in a 25-year-old telco carrying decades of legacy technology, and why he calls some operators "museums of technology." Pardeep shared with Yaron Sagi about building resilience across hurricane and earthquake-prone islands with limited fiber connectivity, staying agile against three or four competing operators, and how Digicel is rolling out AI internally without top-down mandates, letting use cases bubble up from finance, commercial, and engineering teams alike.

We also get into Jamaica's fast-rising tech talent pool, why brand trust mattered more than infrastructure when Digicel entered new markets, and Pardeep's genuinely moving reflection on what success looks like once you stop measuring it by title or vacation photos.

A grounded, honest conversation about running technology transformation where the stakes are real: hurricanes, disaster recovery, and keeping millions of people connected. Full episode link in comments.